Mobbed at Call Centre Expo 2007

Friday 28 September 2007

The reception to Tri-Line's TIM Enterprise product exceeded all expectations during its recent unveiling at Call Centre Expo / Customer Strategy & Management 2007.

TIM Enterprise completely redefines call logging in both the traditional TDM and IP space. Its unconstrained hierarchy allows larger organisations to overcome the problems they have habitually faced when trying to mirror their often complex organisational structure.

Designed from the ground up to embrace current cutting edge technologies, we demonstrated to delegates how TIM Enterprise would allow them to easily monitor tens of thousands of extensions across multiple sites and switches.

With a multitude of other new features, such as mobile billing, unlimited live stats and pure vanilla web browser access and in-built directory, TIM Enterprise quickly becomes the oracle of an organisation's communications infrastructure.

Overall, Customer Strategy & Management 2007 proved to be an excellent event that exceeded all our expectations. The delegates who came to our stand were extremely well informed with very specific needs. It was good to be there to see first hand the surprise and delight on their faces as a host of features they had never previously considered available were revealed.