Product comparison chart

The chart below provides a very product comparison sheet that allows you to see at a glance some of the fundamental differences between TIM Professional, TIM Plus and TIM Enterprise.

If you would like more details on any product or if you would like to try the product live with your own switch, please do not hesitate to contact us.

Feature	Professional	Plus	Enterprise
	More	More	More
Call recording Can add TIM Talk license, to allow fully-integrated call recording in all reports
Report formats File format of reports available	HTML CSV	HTML CSV PDF XML Excel	HTML CSV PDF XML Excel
Windows Service Runs as a Windows Service
In-built web server No need to setup a separate service
Live call view See calls as soon as they've happened
Pure web browser access Doesn't require additional software on client PCs	Limited
Call alarms Have the system send email/SMS alerts when specific call criteria are met
Customisable tariffs Edit the cost of every type of call
Reports Comprehensive array of pre-defined management information reports
Database Type of database used to store directory and call data	Access	Native	Full SQL
Database integration Allows third-party access to directory and call tables
Web integration Connect other products (such as CRM systems) using web scripts for integration with directory and call data