Frequent Numbers

Introduction

This information can also assist you when negotiating call rates with your network provider(s).

Partial telephone numbers can be specified so as to narrow your search down to very specific information, e.g. London numbers only.

Example output

Features

This report is ideal for allowing you to identify numbers that are called most often by any site, group, user or extension.  At site level it might be used to help identify other sites where a private link might be viable.  At extension level, it may be helpful in identifying abuse.

When accessed over the web, either as a result of a user logging in to the system remotely, or having received an email containing a portion of the report, each destination and dialled number is shown as a hyper-link which, in effect, runs another report containing the required information.

To drill-down and get a more detailed breakdown of calls for any day, simply click on the hyperlink.

Options

To limit the results, you may set a minimum frequency.  You can also identify particular numbers that you would like to report on, whether that be incoming or outgoing calls.

You can decide on which criteria you would like to sort data by and you can also determine how results are grouped.

In order to report on a particular extension group, the report's parameters can be preset to begin on this extension group, rather than a full summary of the whole organisation.  This is especially the case when a user with restricted access rights wishes to run the report.

You may also limit the report to specific dates and times.

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