Advanced call logging across multiple PBXs through a simple, intuitive,
cross-browser compatible web interface.
TIM Plus is the only call logger which specifically caters for
mid-range SMEs wanting a single, unified management interface for logging
calls from more than one telephone system (PBX).
It sits comfortably between our entry-level, single-site
TIM Professional
product, and our award-winning
TIM Enterprise
product, which provides comprehensive management information for larger
organisations whose telecommunications infrastructures employ large-scale,
interconnected voice networks.
The deceptively simple user interface of TIM Plus shields the user from its
powerful call processing engine and its multitude of modern features.
TIM Plus runs as a Windows Service and all of its functions, configuration,
and call reports are accessible through a standard web browser, such as
Microsoft Internet Explorer, Mozilla Firefox, and Apple's Safari.
Out of the box, the standard configuration allows you to log up to five
PBXs, and has an initial capacity of up to 100 users which be spread in any
configuration across these five PBXs.
It's easy to upgrade, too. Simply purchase additional capacity in
blocks of 100 users.
We use the term 'user' in a conceptual way - a user of communications
services in your business - not just a physical device such as a telephone
or fax machine. Thus, if an employee (a user) has more than one
device, such as a desk phone, a mobile phone, and even a separate DECT
handset, then that counts as just one user, not three!
TIM Plus can take mobile billing feeds from your provider, and reporting on
these is easy... just select them as a specific call type in any of the
reports!
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