To see advanced Call Logging with dynamic drillable reports, unlimited customisable display boards, and a secure fully-integrated call recording option, just watch this video!
Explore your call data inside your favourite web browser by interacting with the graphical and tabular data elements.
Based entirely on open web standards, reports are fully extensible and customisable.
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TIM Plus and TIM Enterprise include unlimited, customisable display boards as standard. These allow you to display up-to-the-minute call stats on any web page or large plasma screen.
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See at a glance if you're wasting money on unwanted lines or losing calls thinking you have spare capacity. And you don't even need to run a report - just add a Summary panel to your live Display board showing concurrency. Easy!
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Make your management information come to you!
Bring live statistics right to you and your team, so they know - and so do you - how everyone's performing.
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Not everyone leaves a voicemail message.
Now you can set up e-mail notifications for groups or individual users, so you'll know right away when a call goes unanswered.
More information| Product | Latest version |
|---|---|
| Last updated | 21/05/2013 14:31 |
| TIM Professional | 2.181.0.28 |
| TIM Plus | 3.0.0.87 |
| TIM Enterprise | 3.0.0.87 |
| NetPBX | 1.6.0.6 |
Over 10,000 organisations across 50 countries rely on our award-winning Call Logging and Recording products to manage their communications.
We make robust, scalable products for all organisations: from single sites with just a handful of users, through charities, healthcare providers and governments, to global corporations with thousands of users spanning multiple countries.
Together, our systems process nearly £ 10 billion worth of phone calls every year.
See all case studies| TIM Enterprise | East and North Hertfordshire NHS Trust |
| TIM Plus | Global Office Supplies |
| TIM Professional | Mid and West Wales Fire & Rescue Service |
| 28 Mar 2013 | Avaya compliance testing updated |
| 24 Sep 2012 | Extended support hours |
| 20 Jul 2012 | London 2012 Olympics - Minimal impact expected |
| 06 Feb 2012 | Cisco Live 2012 a resounding success |
| 15 Dec 2011 | Avaya compliance testing updated |
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