Avaya compliance testing updated

28 March 2013

Renewed compliance of TIM Enterprise and TIM Plus with Avaya IP Office 8.1, Avaya Aura® Communication Manager R6.2 and Avaya Aura® Session Manager R6.2

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London 2012 Olympics - Minimal impact expected

20 July 2012

We are located on the Olympic Route Network (ORN) which will be affected during the Olympics, 27 July - 12 August and the Paralympics, 29 Aug - 9 Sept.

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Avaya compliance testing updated

15 December 2011

Some busy days of testing at Avaya's Galway lab has resulted in successful completion of compliance testing of TIM Enterprise, TIM Plus and TIM Professional with both Avaya Aura® Communication Manager 6.0.1 and IP Office Release 7.0.

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TIM now fully IVT tested with Cisco UCM and UCME

08 August 2011

Latest version of TIM Plus gets 100% pass in official Cisco Interoperability Verification Test (IVT) for the Cisco Unified Communications Manager Express 8.6.

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100% Cisco-verified call logging now a reality

01 June 2011

Latest version of TIM Enterprise gets 100% pass in official Cisco Interoperability Verification Test (IVT) for the Cisco Unified Communications Manager 8.0 and 8.5 system.

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Going for Gold at 2011 Avaya EMEA Partner Conference

22 October 2010

Tri-Line are Gold sponsors at the 2011 Avaya EMEA Partner Conference which will be held on 8-10th November 2010 in Barcelona, Spain.

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Supporting Comms Vision

18 August 2010

Tri-Line is happy to announce that they will once again be silver sponsors of Comms Vision, the UK's leading summit for ICT channel leaders. This year's event will be held at the world famous Gleneagles Hotel on November 10th, 11th & 12th.

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Call Centre & Customer Services Summits 2010

11 March 2010

The Call Centre & Customer Services Summits are specifically organised for senior managers and directors who are directly responsible for the procurement of their call centre and customer service equipment and related products and services.

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All Tri-Line call loggers now Avaya IP Office compliant

06 October 2009

Tri-Line are delighted to announce full, approved compliance with the Avaya IP Office PBX for its entire TIM call logging range: TIM Professional, TIM Plus and TIM Enterprise.

Following the intensive two-day session at Avaya's European Labs in Dublin, Ireland, all products are now 100% compliant with the Avaya IP Office 5.0 PBX, using either a direct SMDR feed from the PBX or via Avaya's Delta Server service (currently at v5.2.30).

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Aastra announces Tri-Line agreement

04 September 2009

Industry heavyweight Aastra have just announced that it has signed an agreement with Tri-Line that allows it's resellers to purchase all Tri-Line products through Aastra.

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Extended support hours

24 September 2012

Tri-Line is pleased to announce new extended technical support hours effective immediately. Tri-Line's technical support department is now available until 11 p.m. BST, Monday through Friday. Customers can contact us via phone, e-mail or by raising a ticket on-line.

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Cisco Live 2012 a resounding success

06 February 2012

Tri-Line has just returned from exhibiting at Cisco Live 2012. Cisco's annual flagship event is built around the four pillars of Technical Education, Technology Evaluation, Networking and Thought Leadership.

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TIM Enterprise - Video Showcase

14 September 2011

We continue to expand our series of videos with another fantastic set showcasing all of the advanced features of our TIM Enterprise call logging solution.

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TIM Plus - Video Showcase

21 July 2011

Our video series expands with the launch of our new TIM Plus overview video. The video provides a quick overview of all features including reports, recordings and display boards.

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Live Display Boards - Video Showcase

21 March 2011

We've just launched the first of many new product videos to showcase the fantastic features that underpin our products, and to let you see how intuitive yet powerful our products really are.

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Tri-Line short-listed for celebrated industry award

24 August 2010

Tri-Line is delighted to announce that we have been selected as finalists in Software Application Suite of the Year category at the celebrated Comms National Awards 2010.

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24/7 Self-Service Gateway open for business

28 April 2010

Tri-Line's new on-line Gateway is now live, giving authorised resellers full access to all of their account information, software licenses, product documentation and management information reports.

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Tri-Line is Silver Sponsor at Comms Vision 2009

16 October 2009

Tri-Line is proud to announce their Silver Sponsorship of the premier ICT leaders summit Comms Vision 2009 at Gleneagles.

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TIM Enterprise is finalist at prestigious CN Awards

22 September 2009

Tri-Line's ground-breaking TIM Enterprise product has been selected as a finalist in the Enterprise Product of the Year category for the Comms National Awards 2009.

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Tri-Line's new arrival to be unleashed at Sandown Park

19 August 2009

Tri-Line are pleased to announce that they will be exhibiting once again at this year's Convergence Summit South on 13th/14th October at Sandown Park in Surrey.

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