Call reporting for Microsoft Teams

14 December 2022

Following a successful beta test in Q3 2020, and a phased rollout in 2021, Tri-Line is delighted to announce that our call reporting for Microsoft teams on both TIM Plus and TIM Enterprise has now been publicly released to all.

Free additional recording licenses for the NHS

23 March 2020

To show our gratitude to the NHS, Tri-Line is waiving its fees for the additional recording licenses required on these sites.

Free logging of 'alternative extensions' for remote workers

20 March 2020

Good news for all Tri-Line clients who are busy setting up remote working in order to cope with the COVID-19 virus. Any user of our TIM Plus or TIM Enterprise call loggers can have more than one extension allocated to a user.

CUCM 11.5 interoperability testing success

30 May 2018

Successful interoperability test of TIM Enterprise with Cisco CUCM 11.5 completed

Browser plug-in for masking credit card numbers in phone calls

08 March 2018

We've just published a free browser plug-in for Google Chrome to allow blanking out phone calls when taking credit card details

Avaya compliance testing updated

01 February 2017

Renewed compliance of TIM Enterprise and TIM Plus with Avaya IP Office 500 V2 and Server Edition Release 10.0 and Avaya Aura® Communication Manager R7.0.1.

Tri-Line certified to ISO 9001:2015

14 June 2016

Following our transitional assessment in June 2016, Tri-Line is delighted to announce that we are now certified to the new ISO 9001:2015, replacing the previous version (ISO 9001:2008).

Avaya compliance testing updated

03 March 2015

IP Office r9.1 is now available and as a major release new testing was required and has just been completed.

Downloadable tariffs for 230 countries available

12 November 2014

TIM Plus and TIM Enterprise now feature instant downloadable tariff tables for 230 countries, giving town and city information for dialled numbers, as well as a standard base cost for each.

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