PBX compatibility

Our products connect to any communications system that produces call detail records, including on-premise or hosted phone systems, as well as cloud collaboration platforms.

For hosted and cloud-based systems, you may need to use our "cloud connector" service which acts as a broker between your communication system and the computer running one of our products. If you purchase one of our products on a subscription basis, you can use one cloud connector free of charge.

Here's a list of some of the more popular systems we work with. If yours is not in the list, please contact us.

Cloud services

System Connector needed Compatible
Microsoft Teams Yes
Zoom Yes

Hosted IP-PBX

System Connector needed Compatible
3CX Yes
CallSwitch One Yes
Mitel MiVoice No
Wildix Yes

On-premise PBX

3Com NBX/VCX  
Aastra Ascotel (Ascom)  
Aastra Intelligate  
Aastra MX-1  
Aastra NeXspan  
Alcatel 4X00(e)  
Alcatel OmniPCX Enterprise  
Alcatel OmniPCX Office  
Asterisk (All models)  
Atos Unify OpenScape  
Avaya Argent Branch / Argent Office  
Avaya Aura Communications Manager (AACM/ACM)  
Avaya Definity/Media Gateway  
Avaya iNDex  
Avaya IP Office  
Avaya Network Alchemy  
AYCTelecom ipcts  
Bosch (All models)  
BT Monarch / Interconnect  
BT Versatility  
Cisco Call Manager  
Cisco Call Manager Express (CCME)  
Cisco UC500
(Unified Communications 500 Series)
Cisco UCM
(Unified Communications Manager / Call Manager)
Cisco UCM Business Edition
(Unified Communications Manager / Call Manager)
Cisco UCME
(Unified Communications Manager Express / Call Manager Express)
Coral Flexcom 200  
DeTeWe (All models)  
Epygi Quadro  
Ericsson BP series  
Ericsson MD series  
IC-Talk MM series  
Inter-Tel 5000-7000  
Inter-Tel Axxess  
IPVS (All models)  
LG GDK/LDK series  
LG Nortel iPECS  
Matracom MC-6501L  
Microsoft Teams  
Mitel Imagination  
Mitel MiVoice Business (Mitel 3300)  
Mitel MiVoice Office 400/415/430/470  
Mitel MiVoice Office / HX 250 (Mitel 5000-7000)  
Mitel MiVoice MX-One  
Mitel SX series  
NEC Aspire  
NEC DXE series  
NEC NEAX series  
NEC XN120  
Nortel BCM series  
Nortel Communications Server 1000S  
Nortel Meridian 1 Option  
Nortel Meridian Succession  
Nortel Norstar Compact Plus  
Nortel Norstar Modular  
Panasonic DBS family  
Panasonic ICS, S-ICX  
Panasonic KX series  
Philips Sopho series  
Samsung DCS series  
Samsung IDCS series  
Samsung Office serv series  
Skype for Business  
Splicecom Maximiser  
Telrad IS128  
Tennyson SOX  
Toshiba Strata CIX/CTX/DK  
Unify (Siemens) HiCom-HiPath  
Unify (Siemens) HiPath 4000  
Unify (Siemens) OpenOffice  
Unify (Siemens) OpenScape Business  
Unify (Siemens) Realitis/HiPath DX